Customer Care Services
Before you invest in Internet financial technology, you need to be sure you’ll receive the follow-up support that you need to make it successful.
High Quality Service
FundsXpress is committed to creating a long-term partnership with our clients—and that starts by providing reliable, friendly, knowledgeable customer service. We have a team of Customer Care representatives available to answer any financial institution or account holder questions regarding our products.
We also provide online customer service that routes visitors seamlessly through opportunities for self-help and email query/response. And of course we also provide knowledgeable phone support through our dedicated 800 numbers.
Proven Satisfaction
Our statistics show that FundsXpress Customer Care responds to 98 percent of its calls and emails within the hour. We’ve received many testimonials from both financial institutions and their end-users that speak volumes about what and how we are doing. We would happily provide you with references during your due diligence processes. |
